Appointment Booking

09.09.2021 - FAQ
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You can book your appointment here.

The registering is free of charge and constantly available.

You can find the most frequently asked questions here.

For your own safety, do not use service providers and their e-mail addresses for your appointment booking. If your assigned appointment is lost, you will have to register again.


Yes. Please keep in mind that each applicant needs a separate appointment to enter the German Consular Service.

You can register at the above indicated internet address for an appointment for the visa application, a German passport or a consular service. Our system registers you on a waiting list. As soon as the next date is available, it will be automatically booked for you and you will receive a booking confirmation per e-mail.

Family reunion
over eight months
Student +
over ten months
over one year
AuPair/Volunteers/Work/Professional Training
over one year
Skilled workers with prior approval (Vorabzustimmung)
up to three weeks
Schengen Visa

over three months

No. Please be sure to make a separate appointment for each applicant. 

No, due to capacity reasons, a change of the reservation is not possible. If you cannot keep an already fixed appointment, you are kindly asked to cancel this appointment and Register  again.
You can register again as soon as you have received the confirmed cancellation.

You can cancel the appointment by using the link given in the booking confirmation.

No. Appointments can only be booked online.

In case of a medical or humaniterian emergency, please contact the visa section at konsularinfo@jaun.diplo.de.
Please note that only justified emergencies can be answered. All other requests on special occasions cannot be answered.

Please register only once. The appointment system is based on the principle of a waiting list so that there is no advantage to book more than one appointment. In case of multiple booking all registration will be deleted from the appointment booking system so that the waiting period for other applicants will not be unduly delayed.

Appointments with evidently false inputs (passport number, for example) or which are booked more than once will be deleted from the system. In that case, you need to register  again.

If you receive this message, you certainly booked already an appointment with this passport number or you did not come to an already booked appointment.
The passport number is blocked during three months. You can book a new appointment only afterwards. Please make sure that you cancel a booked appointment if you are not able to keep it.

No, a subsequent change of your data by our staff is not possible. We ask you therefore to enter the required data accurately.  
Without entering the correct email address, you cannot receive a booking confirmation.
Your name and your passport number will be controlled at the entrance of the visa section.

- NO -
Please note that you must book an appointment for the intended purpose of your envisaged stay. A visa application booked in the wrong category cannot be accepted.
Please cancel any appointment booked in an incorrect category and register again.

Please bring the old and the new passport to the agreed appointment. If you cannot present your old passport, you must cancel the already existing appointment and apply for a new appointment with the correct passport number.

Incomplete documents will lead to the refusal of your application.

You have the opportunity to withdraw your application free of charge during your appointment. If you sign that you intend to withdraw your application, you will not automatically receive a new appointment. In that case, you will have to register on our website again.

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